Technology Resources
The IT Service Desk is the primary resource for technical support. Free walk-in services and general technology help is available to all students.
Information Technology
The IT Service Desk is your first point of contact for technical issues and requests, such as:
- Northwestern accounts and passwords
- Campus network access
- Access to Northwestern applications
- PC and Mac troubleshooting
- Software/Application support or questions
Phone: 651-631-5699
Online Portal: Creat an IT Support Ticket*
*Note: You must use your UNW account to create an IT Support Ticket
Walk-in Services
The IT Service Desk provides the following services for free*:
- Diagnosing hardware or software issues
- Password Changes or Multifactor Authentication
- Troubleshooting Wi-Fi / Internet connection issues
- General computer/technology questions
